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TERMS OF SERVICE

Welcome to TrueTax Corp. These Terms of Service govern your use of our services, website, and communications.

By engaging TrueTax Corp for services, you agree to these Terms.

 

1. Services Provided

TrueTax Corp provides professional tax preparation, tax planning, bookkeeping, payroll support, business formation assistance, and related accounting services for individuals and businesses.

We prepare returns based solely on information provided by you.

We do not audit or independently verify the information you submit.

 

2. Client Responsibilities

You agree to:

  • Provide accurate, complete, and truthful information.

  • Submit all required documentation in a timely manner.

  • Review your completed return before signing.

  • Retain copies of your tax records.

  • Inform us immediately if you receive IRS or state notices.

You are ultimately responsible for the accuracy of your tax return.

 

3. No Guarantee of Refund

TrueTax Corp does not guarantee:

  • A minimum refund

  • Elimination of tax liability

  • Audit protection unless specifically purchased

Refund amounts depend entirely on tax law and information provided.

 

4. Fees & Payment Terms

  • Fees are based on complexity and forms required.

  • Payment is due prior to electronic filing unless otherwise agreed in writing.

  • Fees are non-refundable once services have been rendered.

  • Additional work due to missing or corrected information may incur additional charges.

Returned payments or chargebacks may result in additional fees and collection efforts.

 

5. Communication & Electronic Consent

By engaging our services, you consent to:

  • Email communication

  • Text message communication

  • Electronic document transmission

  • Electronic signatures

While we take reasonable precautions, email and text are not guaranteed secure forms of communication.

 

6. Record Retention

TrueTax Corp retains copies of tax returns and related documentation for a minimum of three (3) years unless otherwise required by law.

Original documents are the client’s responsibility.

 

7. Audit Representation

Tax preparation does not include audit representation unless separately agreed.

If you are audited, representation services will require a separate engagement and fee.

 

8. Limitation of Liability

To the fullest extent permitted by law:

  • TrueTax Corp shall not be liable for indirect, incidental, or consequential damages.

  • Our total liability shall not exceed the fees paid for the services provided.

  • We are not responsible for penalties resulting from inaccurate or incomplete information provided by the client.

 

9. Governing Law

These Terms are governed by the laws of the State of Rhode Island.

 

10. Changes to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website.

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